Customer story
Burbank Homes
Our first flagship customer, onboarding its trades and suppliers in its own words.
Burbank builds homes across Australia, with a wide range of architecturally designed home designs, display homes and house and land packages.
A residential home builder
Victoria, Queensland, NSW/ACT and South Australia
Why onboarding matters to a builder
Every home depends on a network of trades and suppliers, and each one has to be onboarded and checked before they work on a site.
Standard platforms lock a business into a rigid way of onboarding. They cannot list different names for different processes, so the business adapts to the system.
Onboarding in Burbank’s words
VericoHub is custom built, so the onboarding is configured to suit a residential builder: the things that are important to a building business, under the names the business already uses.
Burbank dictates the induction, from day one, in its own language. The business does not adopt a process to suit the system.
Behind that sit credential verification, a contractor self-service portal, expiry alerts and audit-ready reporting.
Want onboarding that fits your business?
Tell us how you onboard today and we will show you how VericoHub fits around it.
Get in touchBurbank Homes is named and shown with their permission.